This is because a forced restart often prevents the iPhone from following the normal shut down procedures that can protect your device from damage. It is however important to try a normal restart before attempting a forced restart. A forced restart will therefore work even when your iOS device is completely frozen or is unresponsive. Why Hard Reset iPhone?Ī forced restart differs from a normal restart (powering off and powering back on) in that it is done on a hardware level when a normal restart is done on a software level. Before we share with you the best solutions when a hard reset will not work, let’s first take a look at why you may want to force restart your device in the first place. Just got my new iphone x a week ago, and for some reason, it just went black screened when i was using animoji, ios 11.4.1 and i have tried hard reset and it is unresponsive.Ī hard reset, also known as a forced restart is one of the best ways to quickly refresh the iOS system, thereby eliminating some of the bugs that can cause iOS issues.

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